Workmanship vs Product Warranties
A workmanship warranty from the installer covers the install: prep, application, adhesion. A product warranty from the manufacturer covers the resin defects. You want both — they cover different failures.
What Should Be Covered
- Adhesion failure not caused by client abuse
- Delamination from prep-related issues
- Hot-tire pickup on residential garage installs
- Blistering from moisture where testing was performed
Common Exclusions
UV yellowing on non-UV-stable topcoats. Chemical damage from acid, harsh solvents, or improper cleaning. Structural cracks that mirror through. Impact damage from dropped tools or equipment.
How to Verify the Warranty Is Real
Ask for it in writing. Ask how long the company has been in business. Ask about a previous warranty claim they honored — a real company can answer.